GE Profile - Grind and Brew 10-Cup and Single Serve Brewer with 6 Option Adjustable Burr Grinder - Carbon Black

Customer reviews

• so I LOVED this coffee maker while it worked!

  Delicious coffee...so easy, fresh. The BEST! Unitl it just stopped grinding. Luckily I am a Best Buy member and they will give support and attempt to fix it now that it isn’t working. But it is so disappointing. We will now have to go out for coffee until the Geek Squad determines what they can do to help us. Thank you Best Buy for the service. GE, needs to be better. 3.5 months of great coffee was nice... but it needs to last longer.

  LINDAJ · Aug 20, 2026

• I love this machine

  ⭐⭐⭐⭐⭐ I’ve been using the GE Profile Smart Grind & Brew every day for the past three months, and I’m very happy with it. The built-in grinder consistently produces fresh, flavorful coffee, and the difference in taste compared to pre-ground coffee is noticeable. One of the things I appreciate most is its reliability. It has brewed consistently every morning without any issues. The programmable features make it easy to have coffee ready when I wake up, and I like having the option to use either whole beans or pre-ground coffee. Cleaning the machine has been easier than I expected. As long as I…

  CINDYC · Jul 23, 2026

• Lasted only 2months!

  Bought this for my bf because of its convenience that you can get coffee ready without getting out of bed. Unfortunately, the first one broke after 10months and thankful for the bestbuy warranty that we got a replacement. But this second stopped working after two months?!!!! Will look into a more durable replacement

  BATHSHEBAV · Jul 18, 2026

• It’s ok, BUT has its limitations.

  At first, I loved this machine. The coffee was good, and I was excited about it. Unfortunately, after a while the grinder started clogging. I drink dark roast coffee about 90% of the time, which is important because when I contacted GE for help, their response was basically to stop using dark roast because the beans are too oily. That may be true mechanically, but it defeats the purpose of buying an expensive coffee machine if I can’t use the coffee I actually enjoy. If you mostly drink light or medium roast, this machine may work well for you. But if you like dark roast like I do, I would…

  ScottS · Jun 26, 2026

• Disappointed is An Understatement!

  I was really excited to purchase this coffee maker & loved the coffee it produced but the coffee basket & hinged drawer to open it are poorly designed. Getting the basket to properly click into the holder is an issue but after a week or two the basket drawer would not stay shut. Whenever the grinder was running the drawer would pop open. We had to hold it shut during the grind cycle. Once the grinding of the beans was finished it worked fine. When I called GE customer service they were of no help & didn’t even seem to care. Since I purchased it at Best Buy, they said, just take it back to…

  TonyW · Mar 19, 2026

• MESSY

  The coffee pot does a fine job brewing, however, it is really frustrating that no matter how long you leave you single brew cup on, it will end up spouting out more coffee so the coffee pot burner needs continually cleaned out. And, even more frustrating, when brewing a single cup, it splatters all on the counter around. This was a christmas gift so the short return time did not work for me, so im living with it, unfortunately.

  KristyB · Feb 26, 2026

• Poor Quality

  The grinder stopped working after less than 3 months. Even on extra bold it still makes weak coffee. Far from a ”Best Buy”. I was told to contact store directly eventhough I purchased online. Well you cannot call the store as calls are routed to call center and I do not live close to a store. Poor quality and poor customer service

  NobleOne · Feb 24, 2026

• Spend your money elsewhere.

  I expect basic functionality from a $400 coffee maker but after trying THREE different machines, all with the same problems, I’m confident saying this is a faulty product. The coffee is great but the brew basket pops open incessantly, spilling coffee on the counter, after a couple of weeks. We now use duct tape and still have to close it a couple of times per cycle. The sides annoyingly spit large quantities of steam that collects in a large puddle on the counter. Now the grind function is malfunctioning and the machine is insisting we add bean when the hopper if full. Horribly disappointing.…

  MDen · Jan 27, 2026

• Upgrade your coffee life

  Omg amazing we love it. No complaints. I got it for my husband (& me) for Christmas. Our theme for gifts was Upgrade your Life...and boy this coffee machine is an UPGRADE!

  Jan 9, 2026

• not worth the cost

  for the cost it’s not that great. lots of parts to clean and coffee grounds get everywhere

  CatherineG · Dec 12, 2025

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