Feedback and Complaints
Tell us how we're doing
We welcome feedback and suggestions about what we do, so we can improve our service and avoid future mistakes. Email info@improvemintfinancial.com or send us a message any time.
Making a complaint
Improvemint Financial is committed to giving every customer the best possible service. If you are unhappy with any part of your experience, we want to hear about it. Complaints show us where we can improve, and we take every one seriously.
What we will do
- Acknowledge every complaint promptly.
- Learn from it and use it to improve our service.
What we ask of you
- Explain the matter as clearly and fully as you can, including anything already done about it.
- Give us a reasonable time to deal with it.
- If you can, tell us what outcome you would like. Some matters may be outside our control.
How to reach us
Customer service: (855) 447-4921, Monday to Friday, 8am to 5pm Central.
Email: info@improvemintfinancial.com
Mail: Improvemint Financial, 1207 Delaware Ave, #190, Wilmington, DE 19806